Great job!
Service was great thank you Samantha.
Food was awesome better than some of the local chains!
Everyone complained about the staff online. When I went on a Tuesday everyone was really nice. Had the best pretzels I've had since my childhood. Seemed like a great place!
The staff was friendly and delivered excellent service and great food. During a very busy evening with lots of birthday parties they continued to smile and be very attentive.
Good times...picked up summer bowling passes in Philly and used them to bowl with the family.
There are plenty of bowling lanes and despite the place being busy, we were still able to get a lane. The shoes and bowling balls are clean and easy to access. The food wasn't great, and the staff was a bit rude when we ordered, but overall it was a good experience. Definitely a great place for groups or parties!
I had a terrible experience last night 6/23. The lane I was place on kept having issues. The pins kept getting stuck and not coming down on the lane. My balls kept getting stuck in the back and not returning. I paid for unlimited bowling and was only able to bowl 3 games with this same issue happening about 3 or 4 times per game. I was never offered to switch lanes and when my balls did not return on the final time I went to the counter again to get them to return my balls and place me on a different lane. Now, they we're going to place me on a different lane per my request, but they didn't even return my balls back before doing so. I sat there waiting for them to return for about 15 minutes and THEN....... they shut the lane off on me. So again, I have to go to the counter to advise them I never received my bowling balls back and they shut the lane down on me. Now common sense would have told them if my lane was having this many issues from the start then I should have been placed on a different lane from the get go, but I guess everyone does not understand the standards of good customer service. Also, on the final time of going to the counter I went ahead and said I was just leaving instead. I waited another 15 minutes for my balls to return, placed them in my bag, and left. I've received better service at bowling lanes with a small town area. This specific one will never receive my business again.
Amf Williamsburg Lanes is a US Bowling Alley based in Williamsburg, Virginia. Amf Williamsburg Lanes is located at 5544 Olde Towne Rd, Williamsburg, VA 23188, USA.
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