Great service. Sent ring out to get sized and got it back a week early
Lillian made my shopping experience memorable and unique. She was knowledgeable in what I was looking for (pearls), gave me options, provided her professional input, and didn't pressure me to buy anything. Lillian's service is what eventually made me purchase from this Zales. Hats off to her!
Good service, excellent quality, a happy customer makes.
I give this location zero stars. Horrible experience. Manager basically called me a liar in so many words, sales associates giving out wrong information..... With so many other jewelry store options available I will never shop at a Zales location again.
Terrible Service. If you have an issue good luck trying to get them to help after the sale. We had our ring in over 6 times trying to get it repaired and it kept falling apart. Save your money and go somewhere else.
Zales Outlet is a US Jewelry Store based in Williamsburg, Virginia. Zales Outlet is located at 5709 Richmond Rd, Space 72, Williamsburg, VA 23188, USA.
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