Friendly and accommodating staff, knowledgeable doctor and pricing that is reasonably and competitively priced.
INFURIATING!!! I paid for two emergency vet visits in one day, just to have the second one say the follow up care recommended was unnecessary and do absolutely nothing but prescribe pain medication that Animal Clinic and Wellness Center could have provided. I understand the vet was providing her best opinion for course of action, its just hard to digest when the next vet you visit and was recommended to by that exact vet tells you "that's over the top and unnecessary."
Very helpful, courteous, concerned. Would recommend highly. I love their daycare. You can even check on your fur baby through a camera. I wouldn't take my baby anywhere else.
It was not until around 5 and after multiple calls and a request for results within the hour or a refund that we finally got the results.
We were also told we would get the results from the specialist by 9am the next morning but did not get a call from the vet until 10am saying he did not have the results yet.
This was all for a potentially life threatening condition.
Thankfully our puppy is fine.
Very thankful to this vet that they were open on a Sunday and got to squeeze in a visit for an emergency leg break of a 13 week old puppy. The establishment is nice, and the staff is super friendly.
I will not return.
I felt like I was buying a used car. While I understood the importance of getting am x-ray and even sending it out to a specialist the vet continued to pressure me into these things even after I agreed to them.
At the clinic we had a splint put in place and x-rays taken. Splint was nicely done, but I have been waiting on x-rays to be sent to multiple vets for two days. As I currently write this review I have been waiting 2 hours in the surgeons waiting room waiting on the xrays to arrive, ones that were promised to be sent a day ago.
I'm sure if it were a run of the mill case they do excellently. In my case I was personally unimpressed and will not return.
I rate this establishment a 2 star because besides those factors, our experience has been a headache. After the immediate care they reffered us to a 24 hour vet, reccomending we leave our puppy for overnight care. Straight to the next vet we go, to wait around 4 hours to be told "you really have no need to be here."
Terrific vets and staff. Everyone is very friendly and helpful. Dr Smith is my favorite vet! She helped my elderly Siamese cat through chronic kidney disease for almost 4 years
Animal Clinic Wellness Center is a US Veterinary Care based in Williamsburg, Virginia. Animal Clinic Wellness Center is located at 628 Penniman Rd, Williamsburg, VA 23185, USA.
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