EMERGENCY ROOM AT RDHW EXPERIENCE: I WILL ONLY TAKE DAUGHTER TO SENTARA WMSBG REGIONAL MEDIAL CENTER FOR NOW ON WHERE THEY KNOW WHAT THEY ARE DOING, APRIL 4TH 2016, TRIAGE NURSE TOOK A SWAB HER THROAT WITH BARE HANDS NO GLOVES ON NOTHING, THE NURSE WALKS IN ON HER WHILE SHE WAS NAKED NOTHING ON THE NURSE DIDN'T EVEN BOTHER KNOCKING ON THE DOOR. IT TOOK NURSES MULTIPLE TIMES TO START IV ON HER BECAUSE NONE OF THEM HAD EXPERIENCE ON DOING IV WITH SOMEONE WITH SMALL VEINS. DOCTOR DOES NOT KNOW IMPORTANCE OF DAUGTHER MEDICAL HISTORY, MEDS, ALLERGIES ETC. TOLD HER TO CALL PRIMARY CARE PROVIDER DOCTOR REPLIES WAS IT 10:30 AT NIGHT AND SHE ALSO SAID SHE MAY OR MAY NOT HAVE STREP THROAT? DOCTOR TRIED TO PRESCRIBE HER MEDICINE THAT SHE WAS ALLERGIC TO, AGAIN DAUGHTER WHO HAS AUTISM HAS TO INFORM DOCTOR THAT WORKS IN ER THAT THEY ARE ALLERGIC TO A MEDICINE THAT IS JUST RIDICULOUS NOWADAYS. THEY SHOULD ALREADY HAVE THIS INFO-DOCTOR REPLIES IS YOU CAN'T HAVE ANYTHING IN THE PENICILLIN FAMILY, SHE SAID SHE WOULD GO BACK OUT ON HER COMPUTER TO SEE WHAT OTHER MEDICINE SHE WANTS HER TO TAKE? WE WERE THEY TOTAL OF FOUR HOURS OF SO DUE TO DOCTOR WANTING TO DO UNNECESSARY TESTING ETC. IT TOOK 10 MINUTES FOR NURSE TO NOTICE THAT CORD TO BLOOD PRESSURE CUFF WAS BROKEN? THE NURSE DID NOT ASSIST HER OUT OF WHEELCHAIR SHE IS A FALL RISK PATIENT NOR DID SHE ASSIST WITH HELPING GETTING HER UNDRESSED, SENTARA WILLIAMSBURG EMERGENCY ROOM DEPT DOES ALL OF THIS AND HELPS WITH GETTING HER UNDRESS AND INTO A GOWN, THE NURSES NEVER CHECKED HOSPITAL BRACELET BEFORE GIVING HER MEDICINE OR ADMINISTERING ANYTHING OR CHECK COMPUTER TO SEE ORDERS, THEY JUST WRITE VITAL SIGNS ON A PIECE OF PAPER TOWELS, THE NURSE HAS LONG FINGERNAILS AND FINGERNAIL POLISH ON. THE FIRST COUPLE OF QUESTIONS ASKED BY ER PHYSICIANS TO MY DAUGHTER WAS DOES SHE WANT TO KILL HERSELF OR KILL ANYONE ELSE ETC. RIVERSIDE ER DOCTOR NEED TRAINING FROM WILLIAMSBURG EMERGENCY PHYSICIANS WHO KNOW WHAT THEY ARE DOING AND DOCTORS HOSPITAL SHOULD BE SHUT DOWN AS WELL BEFORE A COUPLE OF PATIENTS IN THIS ER DIES FROM ACTIONS TAKEN BY ER PHYSICIANS LIKE BEING PRESCRIPTION MEDICINE YOU ARE ALLERGIC TO ETC.
GOOGLE AND THEN EDUCATE YOUR PROVIDERS
FIRST OFF I LOVE HOW RIVERSIDE DELETES ALL NEGATIVE REVIEWS THAT ARE PUBLISHED BY PEOPLE THAT COMPLAINS ABOUT THE SERVICES THEY RECEIVE AND HOW RIVERSIDE JUST PROTECTS THEIR PROVIDERS ETC BECAUSE THEY ARE TOO LAZY TO INVESTIGATE THERE PROVIDER'S ACTIONS ETC. SECOND OF ALL DR.L WHO IS AN ENT DOCTOR IN WMSBG IS NOT FRIENDLY AT ALL OR GREAT WITH PEOPLE WITH AUTISM , I THINK RIVERSIDE EMERGENCY PHYSICIANS NEEDS TRAINING ON HOW TO HANDLE PEOPLE WITH AUTISM. IF RIVERSIDE DOESN'T KNOW WHAT KNOW WHAT AUTISM IS LOOK UP ON
My husband visited the ER this week and we were so blessed to have met Dr.Parker. He was extremely helpful, and thorough with his questions and exam. My husband felt well cared for from beginning to end. The nurses were happy and it was apparent they have strong work ethic and good repoire with Dr. Parker. I was nervous with the negative comments on google about this hospital but we found it to be the exact opposite. We just moved to the area and we will not be afraid to return here when care is needed. Although, we hope not to have to!
SURGERY EXPERIENCE: HEATHER WAS EXCELLENT TOOK
Horrible ER experiences for me and two of my children. Two out of three times we did not even see a physician, we only saw a nurse. One of my daughters they didn't even bother to give her a room and did everything in the hallway. They also inputted her information into the system incorrectly and didn't put her insurance information so since they have three separate bills they send out, we have to call every single one individually to have it fixed. Super fun.
GREAT CARE OF HER, EXPLAIN EVERYTHING TO HER, SHE HAS AUTISM BY THE WAY! THE PACU NURSE WAS FANTASTIC WITH HER. HEATHER IN PREOP GOT IV IN FIRST TIME NO PROBLEM, DID NOT MAKE US WAIT TWO HOURS TO DO PREOP ASSESSMENT. PACU NURSE, WHICH I REMEMBERED HER NAME, SHE STAYED WITH HER THE ENTIRE TIME, ASSISTED HER OUT OF BED, DID NOT LEAVE HER UNATTENDED ONCE, DID PROPER PACU ASSESSMENT, RECORDED VITAL SIGNS OFTEN. OFFERED HER SOMETHING TO DRINK, ALSO HELPED HER INTO WHEELCHAIR.
I was admitted to this hospital through the ER. We were in the area on vacation which was scary being so far from home. Everyone, the doctors, nurses, aides and volunteers were very kind and very accommodating. They welcomed my husband to stay in my room with me and one very kind volunteer brought me a skein of yarn and crochet hook for on my ride home. Thank you all for providing excellent services.
This place is amazing. Everyone was friendly, professional and on top of their game. I was scared and in pain. They put me at ease and truly seemed to care. I'm so thankful that they were there.
FIVE STAR RATING IS FOR OUTPATIENT SURGERY ONLY.
TODAY JULY 19TH 2017 MY MOM WAS SCHEDULED FOR A COLONOSCOPY AT RDHW, SHE HAD A FANTASTIC EXPERIENCE FROM PREOP ALL THE WAY TO DISCHARGE, THE ANESTHESIOLOGIST WAS EXCELLENT. THE NURSE IN PREOP GOT HER IV IN FIRST TIME, DID NOT MAKE IT HURT, DID THINGS BEFORE SHE COULD EVEN ASK HER, ELEVATED THE BED, FLUFF OUT PILLOW AND BROUGHT HER DRAPE TO COVER HER UP. POST OP NURSE WAS EXCELLENT THAT SHE WAS ASSIGNED TO POST OP NURSE STAYED WITH HER AND GAVE HER A LOT OF ICE AND DRINK. ASSISTED HER OUT OF BED, AT BEGINNING MY AUTISTIC DAUGHTER WASN'T SURE IF SHE WANTED TO EVER HAVE SURGERY DONE AT A RIVERSIDE FACILITY BECAUSE OF HORRIBLE EXPERIENCE SHE HAD AT RRMC IN OCTOBER 2016. FOR NOW ON I WILL ONLY BE HAVING ALL OF HER OUTPATIENT PROCEDURES DONE IN WILLIAMSBURG. IMPROVE EMERGENCY ROOM
Riverside Doctors Hospital Williamsburg is a US Hospital based in Williamsburg, Virginia. Riverside Doctors Hospital Williamsburg is located at 1500 Commonwealth Ave, Williamsburg, VA 23185, USA.
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